Frequently Asked Questions
We primarily serve Greater London and surrounding areas, but we’re happy to assist
with long-distance moves across the UK. Just get in touch for a custom quote.
Yes, we offer full and partial packing services. Our team uses quality materials to
safely wrap and secure your items for a smooth move.
Same-day moves are available depending on availability. We recommend calling as
early as possible so we can try to accommodate your urgent request.
Yes, all moves are covered by our goods-in-transit insurance. Additional insurance
options are also available upon request.
You can request a free, no-obligation quote by phone, email, or through our website. We’ll usually ask a few details about your move to provide an accurate estimate.
Absolutely. Our team is trained and equipped to handle heavy, bulky, or delicate items. Just let us know in advance so we can plan accordingly.
We understand plans change. You can cancel or reschedule up to 24–48 hours in advance at no charge. Just give us a quick call or email.
Yes, we offer secure short-term and long-term storage solutions. It’s ideal if your new place isn’t quite ready or you’re decluttering before the move.
That depends on the size and distance of your move. Most local moves are completed within a few hours. We’ll provide a time estimate during booking.
We accept bank transfers, major credit/debit cards, and cash. Payment details will be confirmed when you book your service